For Graphic Design & Web Design
PAYMENTS
For new accounts, a 50% deposit is required and the remaining balance will be invoiced upon completion of the work. Once work has begun, the deposit is non-refundable. If additional charges have been incurred, You will be notified in advance of your final invoice. Payments must be received within 30 days of invoice date. Accepted payments are check and credit card via PayPal. Overdue invoices can be assessed a $10-$25 late fee if payment is not received per the terms.
A three month time period will be allotted to complete projects, if not otherwise agreed upon in the contract. If a significant amount of the project has been completed after six months, which will be determined by All Natural Design, You will be billed 50% of the total remaining balance.
TURNAROUND
Typically, the process for design takes about 7-10 days for the first round of concepts. If appropriate, a questionnaire will be emailed to You to fill out and return which will help us identify your needs. The timeframe shall be extended if there is a delay in response time, and will be based upon receipt of your completed questionnaire and approval of the contract. Revisions thereafter have a 24-48 hour turnaround time. Rush projects and weekend work will be charged an additional 25% on top of our hourly rate.
DELIVERY
All projects will be emailed to You as low resolution PDF or JPG file. Final designs will be emailed as a high resolution print-ready PDF, EPS or JPG file. If You require additional formats, please let us know and will accommodate You as best we can. After final payment You may request the design files on CD or to be emailed.
PRINTING
Pricing is for design only. If the client is in need of print services, we offer quotes from several printing companies at no charge. If the client requires All Natural Design to set up an account with a printer and upload all files, a $25 set-up fee will be charged.
ERRORS & OMMISIONS
It is your responsibility to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. All Natural Design is not liable for errors or omissions. By the time your job gets in our hands and we are ready to go to print all design issues should be settled. Your approval is required to release the project for printing. Under no circumstances will a refund or reprint be honored for an error in the file submitted or the design that was approved.
SUB-CONTRACTING
All Natural Design shall have the right to assign any portion of the work required to a contractor if needed.
COPYRIGHT & TRADEMARK
Upon competition of the project and final payment the designs provided shall be the intellectual property of You, the client. Rights to clipart, photos, graphics, source code, work-up files and computer programs that are not specifically requested and designed under work for hire are not transferred to the client, and remain the property of their respective owners.
Have any questions regarding these terms and conditions? |
